Money-Back Guarantee Refund Policy
We want you to be fully satisfied with every item that you purchase from www.sweetpersonalproducts.com. If you are not satisfied with an item that you have purchased, you may return the item within 30 days from the order date for a full refund of the purchase price, minus the shipping, handling, gift wrap, or other charges.
Returning an Item
Here are the basic steps:
- Please make a copy and include your order number, billing name, and address with the item.
- All products must be returned, unused or used, in good condition, in original bottle, and with all paperwork to ensure full credit.
- All return shipping charges must be prepaid. We cannot accept C.O.D. deliveries.
Ship the return package to:
Sweet Personal Products LLC
6619 S. Dixie Hwy
Miami, FL 33143
- Keep the Return Tracking Number from the package you are returning to ensure that the package is returned to the office.
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
- You can expect a refund in the same form of payment originally used for purchase within 21 days of our receiving your returned product.